![]() ➢ Responsible for overseeing all day to day operations for a Medicaid certified pediatric home health office➢ Promotion of patient and family in the return to optimal physical and mental health through support and education ➢ Responsible for managing all aspects of the P&L for the branch office. ![]() In doing so, increased office revenue from $10 million/year to over $22 million/year while increasing overall profit margin for office from 9% to over 23% in under 2 years.➢ Responsible for the hiring and management of Operations Staff, Client Relations Directors, and working hand in hand with Clinical Director to hire and oversee all Clinical Staff, totaling over 40 internal employees.➢Ĝreated and promoted a culture committed to the highest quality customer service.➢ Responsible for conducting all new patient admissions along with Clinical Director in order to ensure a smooth transition of providing services➢ Responsible for managing Client Relations Directors in order to ensure we were maintaining our relationships with each of the major Hospitals, Clinic’s and Doctor’s offices, including Case Managers, Nurse Practioners, Physician’s Assistants, & when required, the Physician’s themselves.➢ Worked directly with the Directors of each department out of our Corporate Office including Payroll, Billing, Collections, HR, Compliance, Marketing, & Recruiting in order to ensure the office was operating at the highest level in every area➢ Promoted a safe & efficient working environment by adhering to all agency policies & procedures.➢ Responsible for making sure the entire office adhered to confidentiality of all agency & patient related information as well as protected patient rights as defined in the patient Bill of Rights➢ Organized workload to complete all individual responsibilities & management of all staff responsibilities in an appropriate & timely manner.Įxecutive Director Epic Health Services, Inc. ![]() In doing so, increased office revenue from $10 million/year.
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